Shipping Policy

 

Shipping Policy

Thank you for shopping with us! We're committed to delivering your products as quickly and efficiently as possible. Please review our shipping policy below to understand the process.

Processing Time

  • Order Processing: Once your order is placed, it will typically take 2–5 business days to process. Some of the items can take up to 7-14 business days. During high-demand seasons or holidays, processing may take a little longer. We will notify you via email if there are any significant delays.
  • Shipping Time: Shipping times vary depending on the product and destination. Most of our suppliers ship directly from their warehouses, which means you may receive your items in separate packages.

Shipping Rates

  • We offer competitive shipping rates, which are calculated at checkout based on the weight of your order and your delivery location.

Shipping Methods

  • We use a variety of trusted shipping carriers, including  USPS, FedEx, UPS, DHL, etc, to ensure your items are delivered promptly.
  • Please note that delivery times are estimated and may vary depending on your location and the courier.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details. You can track your shipment directly on the carrier’s website using the tracking number provided.
  • If you encounter any issues with tracking or delivery, feel free to reach out to our customer service team for assistance.

Address Accuracy

  • Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or issues caused by incorrect or incomplete shipping information.
  • If you notice an error in your address, contact us immediately so we can assist in making the necessary corrections before the order ships.

Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact our customer support team within 8 a.m. to 5 p.m. on Weekdays and 10 a.m. to 3 p.m. on Weekends  of receiving your package.
  • We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns and Exchanges

  • We want you to be completely satisfied with your purchase. For more information on returns and exchanges, please refer to our https://p440wh-fv.myshopify.com/pages/return-and-refund-policy